Evaluation

CIPP Three-part series on Conducting High-Quality Customer Surveys:

Webinar 1. Planning a Customer Survey. This webinar outlines the varied purposes of customer surveys, walks participants through the process of planning a high-quality customer survey, identifies some of the common problems related to planning customer surveys, and highlight the benefits of a well-designed customer survey. This webinar is accompanied by Resources on Planning, Designing, and Conducting Customer Surveys.

High-quality Professional Development Checklist Version 3

Evidence-Based Professional Development Sub-Topic:
Effective Professional Development
Evaluating Professional Development

The HQPD Checklist V3 can be used for in-person, virtual, and asynchronous professional development. The example document includes at least one example for each indicator specifically delineating application in online learning. The HQPD Checklist V3 can be used to evaluate synchronous and asynchronous online learning, including self-paced, non-facilitated modules.

Participatory Evaluation: Theories and Methods for Remote Work

I like this idea (from the attached) for our webinars: Agree/Disagree – Use as an icebreaker in the beginning of a session, or to stimulate participants by challenging them to think and encouraging their direct participation. A moderator sends a poll to the group with a series of provocative but non-divisive questions phrased in an agree/disagree format. All those who agree with the question can be asked to click agree and those who disagree can click disagree. Explanation for the varying views can be solicited from members of each respective group.

CIPP Three-part series on Conducting High-Quality Customer Surveys

First Webinar Slides: This webinar outlines the varied purposes of customer surveys, walks participants through the process of planning a high-quality customer survey, identifies some of the common problems related to planning customer surveys, and highlight the benefits of a well-designed customer survey.  This webinar is accompanied by Resources on Plann

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